POLYCAT (“we”, “us”, “our”) is committed to protecting your personal data and handling it responsibly.

 

1. Information We Collect

We collect personal information only when you voluntarily submit it via our contact forms. This may include:

• Name

• Email address

• Phone number

• Organisation

• Role

• Message content

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We do not collect personal data for marketing purposes.

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2. How We Use Your Information

We use this information solely to:

• Respond to enquiries or requests you submit

• Provide information or follow-up relevant to your request

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Our lawful basis for processing is legitimate interest, specifically responding to business enquiries and providing information requested by the user.

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3. Data Storage and Processing

Our website is hosted on the Wix.com platform. Data submitted through our forms is processed and stored using Wix.com Ltd’s secure servers and infrastructure.

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Wix acts as a data processor on our behalf. We remain the data controller. Where data is transferred outside the UK, it is protected using appropriate safeguards in accordance with UK GDPR, such as standard contractual clauses.

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4. Data Retention

We retain personal data only for as long as necessary to respond to your enquiry and for reasonable record-keeping purposes, unless a longer retention period is required by law.

 

5. Data Sharing

We do not sell, rent, or share your personal data with third parties, except where required by law.

 

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

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You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk

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Requests can be made by contacting us using the details below.

 

7. Contact

If you have questions about this policy or wish to exercise your data rights, please contact:

info@policycat.co.uk

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POLYCAT UK Ltd, incorporated in England and Wales (Company No. 10916337). Registered office: Unit F1, Hunts Farm, Rudd Lane, Romsey, Hants, SO51 0NU.